RentCafe Privacy Statement

By using RentCafe.com (RentCafe ILS) or any property websites powered by RentCafe (RentCafe Portal) (collectively, “RentCafe”), you acknowledge you have read and understand the latest version of the RentCafe Privacy Policy (posted at https://resources.yardi.com/legal/rentcafe-privacy-policy/), which describes RentCafe’s privacy practices and will be updated from time to time. The property may have its own Privacy Policy that describes the property’s privacy practices.

Privacy Policy

Enterprise Community Partners, Inc. and its affiliated entities (collectively, “Enterprise”) are committed to maintaining your trust by respecting and protecting your privacy. This Privacy Policy (“Policy”) describes why and how we collect, use, and share Personal Information (as defined below) collected from individuals, such as prospective partners, business associates, residents, job applicants, and employees. The Policy also explains your choices regarding how we share your Personal Information and communicate with you, how you can request access to and correct your Personal Information, and other important considerations.

By providing us with your Personal Information or by using our websites or apps, you consent to our handling of Personal Information as described in this Privacy Policy.

Scope of Privacy Policy

This Policy covers personal information collected both online and offline by Enterprise. For the purpose of this Policy, “Personal Information” is defined as any data which can be used to identify, locate, or contact an individual.

This Policy does not apply to anonymous, de-identified, or aggregate data, which cannot reasonably be used to identify you – even when such data has been derived from Personal Information and/or publicly available information (i.e., information that is lawfully made available from federal, state, or local government records).

Types of Personal Information Collected by Enterprise

Types of Personal Information we may collect include the following:

Website	Cookies, IP Addresses, and contact information. For example, if you complete a contact form or sign up to receive information from Enterprise, respond to a grant or proposal, register or apply for an event or training, or make a donation. For more information, please see our Cookie Policy.
Job Applications	This may include information provided by the job applicant along with information obtained by Enterprise related to the application.
Employment	Employee information includes that related to pay, benefits, employment eligibility, personnel files, and potentially OSHA or insurance related documents.
Business Partners	Individuals partnering with Enterprise provide information related to qualifications, contact information, and payment information.
Contact Request	Information from individuals who reach out to Enterprise for information using electronic contact forms available on public websites.
Donors and Funders	Individual donors and funders who make financial contributions. Information may include name, contact information, charitable disclosure statement, and donation history.
Investors	Individuals making financial investments into Enterprise vehicles. Information may include name, contact information, financial investment, and tax information if necessary.
Residential Applications and Housing	This may include information provided on a purchase or rental application, or information associated with occupying a residential unit managed or owned by Enterprise.
Volunteers	Individuals who have acted, or shown interest in acting, in the capacity of a volunteer with Enterprise. This may include name, contact information, background information if necessary, and volunteer history.

Enterprise does not sell data or share Personal Information to a third party for cross-context behavioral advertising. Enterprise may share Personal Information to the extent necessary to perform services. These may include providing information to related Enterprise affiliates, business partners, or third parties in support of funding and residential services for our clients and residents. Enterprise may also share Personal Information with government agencies responsible for oversight of funding sources or regulatory oversight.

Personal Information Enterprise Shares with Third Parties

Your Rights Related to Your Personal Information

	Right to Access Your Personal Information: You have the right to request that we disclose Personal Information that Enterprise collected and retained about you.
	Right to Correct Your Personal Information: You have the right to request that any inaccurate information Enterprise retains on you is corrected.
	Right to Delete Your Personal Information: You have the right to request that we delete Personal Information that Enterprise collected from you. This right may be balanced with the requirements to retain certain information and records in compliance with laws, regulations, contracts, legitimate business needs, and auditing from governmental agencies.
	Right to Opt-Out of the Sale of Your Personal Information: You have a right to opt-out of the “Sale” of your Personal Information.
	Right to Opt-Out of the Sharing of Your Personal Information: You have a right to opt-out of the “Sharing” of your Personal Information for cross-contextual behavior advertising.
	Right to Limit Use and Disclosure of Sensitive Personal Information: You have the right to direct Enterprise to only use your sensitive Personal Information (for example, social security number, financial account information, precise geolocation data, or genetic data) for limited purposes, such as providing the products or services requested by Enterprise.

Methods to Exercise These Rights

To exercise your rights described above, you may contact Enterprise in the following ways:

Email us with your request to: [email protected]
Visiting the Enterprise Consumer Request Form

Processing Expectations

Enterprise does not discriminate against anyone exercising their privacy rights. Upon receipt of your verifiable request, Enterprise will work to process requests within 45 days. If Enterprise is unable to respond, Enterprise will provide written notice to extend the response time by up to 90 additional days where necessary, taking into account the complexity and number of the requests. Enterprise shall inform the consumer of any such extension within 45 days of receipt of the request, together with the reasons for the delay. If Enterprise is unable to complete your request, Enterprise will inform you of the reasons for not taking action and any rights you have, including the right to appeal the decision.

Verification of Identity: Only you, or someone appointed by you and properly registered with a recognized authority, may make a request with regards to your Personal Information. The request must provide sufficient detail to enable Enterprise to identify you, such as providing your identifiable information to cross-reference with any submitted data, and your deletion request with sufficient detail that allows us to understand that you desire to exercise your rights. We do not require you to create an account and will only use any data submitted to us for a deletion request for that specific request.

Using an Authorized Agent: You have the right to designate someone else to act on your behalf as your authorized agent to exercise some of your privacy rights. An authorized agent may need to provide documentation supporting the agent’s authority to make this request on your behalf, such as a signed authorization form. Enterprise may also require you to verify your identity directly with Enterprise and confirm the request before Enterprise will process any request.

Additional Information

If you have additional questions regarding this Policy, please feel free to reach out to us at [email protected].

Updated December 9, 2025

RentCafe Privacy Statement

Privacy Policy

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